图书简介:
目录
第一章 空乘形象设计概述 ···············································································1
第一节 空乘形象设计 ···············································································1
第二节 形象设计的艺术表达 ······································································7
第三节 空乘形象的特征 ············································································9
第四节 空乘形象设计的总体要求 ·····························································.14
本章实操 ······························································································.17
思考练习题 ···························································································.17
第二章 空乘服装、配饰与搭配 ······································································.18
第一节 服装的色彩 ···············································································.18
第二节 服装、配饰的搭配原则 ································································.24
第三节 空乘制服的特点及搭配 ································································.29
第四节 空乘制服配饰 ············································································.35
第五节 社会交往中的服装与配饰 ·····························································.37
本章实操 ······························································································.41
思考练习题 ···························································································.41
第三章 空乘发型设计与护发 ·········································································.42
第一节 发型设计的基本概念 ···································································.42
第二节 职业发型设计 ············································································.45
第三节 乘务员发型设计 ·········································································.46
第四节 盘发技能 ··················································································.47
第五节 头发的清洁与护理 ······································································.50
本章实操 ······························································································.54
思考练习题 ···························································································.54
第四章 妆容设计基础与护肤 ·········································································.55
第一节 化妆的基本常识 ·········································································.55
第二节 皮肤的生长状态 ·········································································.61
第三节 皮肤的营养 ···············································································.63
第四节 空乘人员护肤要领 ······································································.66
第五节 美白皮肤的措施 ·········································································.73
第六节 护肤的误区 ···············································································.77
本章实操 ······························································································.79
思考练习题 ···························································································.79
第五章 空乘妆容设计与化妆 ·········································································.80
第一节 常用化妆工具 ············································································.80
第二节 化妆品的类型及选用方法 ·····························································.83
第三节 妆容设计的原则与方法 ································································.90
第四节 空乘人员化妆的技巧 ···································································.97
第五节 补妆方式与化妆礼仪 ···································································102
第六节 国外航空公司空乘职业妆容的特点 ·················································104
本章实操 ······························································································107
思考练习题 ···························································································107
第六章 空乘健美塑形与仪态美 ······································································108
第一节 认识形体美 ···············································································108
第二节 常见的健美塑形方式 ··································································.112
第三节 控制体重和保持形体美 ································································122
第四节 空乘仪态美 ···············································································124
本章实操 ······························································································128
思考练习题 ···························································································128
第七章 空乘面试形象设计 ············································································129
第一节 面试形象的基本要求 ···································································129
第二节 面试着装与形体标准 ···································································132
第三节 面试妆容设计 ············································································135
第四节 面试发型设计及举止形象要素 ·······················································138
本章实操 ······························································································141
思考练习题 ···························································································141
第八章 空乘职业形象诠释 ············································································142
第一节 确定职业形象设计目标 ································································143
第二节 明确职业形象彰显的集体元素 ·······················································146
第三节 个人对职业形象的必要呵护 ··························································148
第四节 用职业形象诠释服务职责 ·····························································150
第五节 培养个人的审美品位 ···································································151
本章实操 ······························································································157
思考练习题 ···························································································158
附录 A 空乘形象设计调查问卷·······································································159
参考文献·····································································································162
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前言
随着新时代社会主义精神文明建设的不断向前推进,形象化建设也被推到了一个史无前例的重要地位。众所周知,民航业是一个服务性质的行业,其本身的形象表现直接关系到服务质量的好坏,关系到旅客对服务的感受,也关系到航空公司的声誉和未来发展。特别是航班一线服务中的空乘人员,直接面对旅客,其形象的重要性毋庸置疑。空乘人员仪容仪表的直观视觉形象,是旅客的第一印象,更会造成深远的记忆影响。空乘类专业的学员是中国民航业持续发
展的必备新生力量,代表着未来中国民航服务者的形象,因而更应当及早建立职业形象的概念,拥有形象设计的意识,领悟形象设计艺术的真谛,掌握必要的形象设计方法和操作技能。只有这样,他们才能从内心深处增加对这份职业的敬重感,并且可以让自己的身心早日融入空乘工作的现实,通过塑造良好的职业形象,为将来的空乘工作奠定基础。
航空公司对空乘人才的选拔与录用,一般是通过程序复杂的面试进行的,其中的形象测评与考核几乎占据了一半的分值。因此,形象初试对参加面试的学员来说是最残酷的一个环节,往往只有 1/3 左右的学员可以进入接下来的复试环节,足见空乘职业形象与空乘工作的关联度。同时,基于民航服务的形象标准与严格要求,并非简单意义上的妆容、衣着、发型与形体,而是“此形象”与“本行业形象要求”的无缝对接与融合。为此,我们根据形象艺术的设计原理,
在整体视觉美的基础上,按照航空公司制定的空乘形象标准与面试形象考核条件,编写了本教材,期望能够在一定程度上帮助读者厘清对空乘形象的认知,了解空乘形象设计的原则、要素与内涵,熟练掌握空乘形象设计程序和基本步骤,使自己的形象满足民航业对人才的选拔和录用要求,让仪表形象与专业能力并驾齐驱,打造内外兼修、形神俱佳的专业化形象。
本教材由多年从事空乘面试与就业指导工作的高级职业指导师张号全编写第一章、第四章、第七章及第八章,并由张号全负责全书的统稿工作;由中国南方航空公司培训部教员、五星级主任乘务长陈红波编写第二章和第五章;由大连航运职业技术学院马海霞编写第三章;由沈阳航空航天大学亢元和西安航空职业技术学院金恒编写第六章。特别感谢陈思涵、陈红波等老师提供视频和图片。本教材由广东肇庆航空职业学院航空服务管理学院院长陈思涵及中国东方航
空公司驻国外办原经理王益友负责主审。
编写团队依照航空公司对空乘人员仪容仪表的要求,结合空乘专业实际教学需要,编写了本教材,包括妆容设计、服饰搭配、发型设计、皮肤保养、形体训练、面试形象等内容。期望与读者一起分享形象设计之妙,打造合适的职业妆容,设计好整体形象。
本教材得以顺利出版,要感谢电子工业出版社给予编写团队的信任和大力支持。
真诚感谢广大读者的支持与厚爱,敬请多提宝贵意见。
编 者
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